Frequently Asked Questions

We can have you up and running in as little as 7 days! After your free consultation, we'll conduct a quick discovery call to understand your business, goals, and brand voice. Then we'll create your custom content calendar and start posting. Most clients see their first posts go live within one week of signing up.

No problem! We offer unlimited revisions on all content. Every post is sent to you for approval before it goes live. If something doesn't feel right, just let us know and we'll revise it until you're 100% satisfied. Your brand, your rules.

While we can work with any photos or content you provide, it's not required. We have access to millions of stock photos and can create all graphics in-house. That said, authentic photos of your team, products, or customers always perform best, so we'll help you capture those when possible.

It depends on your business and target audience! For most local businesses, we recommend starting with Facebook and Instagram since they have the largest local reach. LinkedIn is great for B2B companies, while TikTok works well for younger audiences. During your free consultation, we'll discuss which platforms make the most sense for your specific goals.

No! We believe in earning your business every month through great results and exceptional service. All our packages are month-to-month. You're free to cancel anytime with 30 days notice. We're confident you'll love working with us and stay because you want to, not because you have to.

We track metrics that actually matter for your business: engagement rate, follower growth, website clicks, lead generation, and ultimately, conversions. Every month you'll receive a detailed report showing what's working and how social media is contributing to your bottom line. We're obsessed with ROI, not just vanity metrics.

Yes! Our Growth and Enterprise packages include paid ad management. We'll create, monitor, and optimize campaigns on Facebook, Instagram, and LinkedIn to maximize your ad spend. Note that the ad budget itself (the money you pay to Facebook/Instagram) is separate from our management fee. We'll help you determine the right budget based on your goals.

Three things: We're local to Georgia and understand the Canton market intimately. We specialize in small businesses, not Fortune 500 companies, so our strategies are tailored to your reality. And we actually care about your success—you'll work directly with real people who know your name and your business, not a faceless agency with dozens of other clients.

Absolutely! Your needs may change as your business grows, and we're flexible. You can upgrade to a higher package anytime. If you need to downgrade, just give us 30 days notice and we'll adjust your services accordingly. We want to support you at whatever stage you're at.

That's okay! We can help you set up your accounts from scratch. We'll create your profiles, optimize them for search, and establish your brand presence across all relevant platforms. Starting fresh means we can build your social media foundation the right way from day one.